Terms and Conditions

Reservation Policy

As per the local authorities it is compulsory that all guests are required to produce valid proof of identification upon check in. Valid identification documents include Passport, Voters ID, Current Driving License, Aadhar Card; PAN Card document and must include a current photograph. All Foreign Nationals should carry a valid passport and visa. The hotel may deny any reservation under circumstances which do not follow the hotel terms and conditions or is found unsatisfactory, this is at full discretion of the hotel management as it reserves the right of admission. In such cases applicable cancellation charges will be levied as per policy.

Check-In / Out Policy

Standard Check-in/out policy – 12 Noon

Early Check-In Flexible Policy - a Hotel Website Booking Exclusive Only!

  • Check-In time is 0900 hrs (Subject to availability)
  • Check-In between 06:00 hrs to 09:00 hrs will incur previous half day charges. (Subject to availability)
  • Check-In prior to 06:00 hrs will incur previous one night charges since the room is held from previous day.(Subject to availability)  

Late Check-Out Flexible Policy - a Hotel Website Booking Exclusive Only!

  • Check-Out from 12:00 hrs - 14:00 hrs is provided complimentary (Subject to availability) 
  • Check-Out from 14:00 hrs - 18:00 hrs are charged additional half day rate. (Subject to availability)
  • Check-Out after 18:00 hrs are charged additional full day rate.(Subject to availability) 
  • All rates and taxes are subject to change without prior intimation 

Covid-19 Property Safety Information as Per Govt. Guidelines

In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.

All guests must mandatorily download Aarogya Setu mobile application and produce the same at check in.

Guest self-declaration form to be filled and sent to the hotel prior to check in.

Guest ID and other relevant document details to be sent in advance for guest registration.

Guests to be informed that housekeeping services are on request only basis and to schedule the same the guest will be required to notify the front desk in advance.

Guest amenities will be provided only on request.

As a result of Coronavirus (COVID-19), we have temporarily suspended shuttle services.

Gym facilities are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guest Dos' & Don'ts

Guests should not visit any containment zone in the city while residing in the hotel.

Guests should not step out of the hotel room unnecessarily. If unavoidable, they must wear a mask whenever stepping out.

The guestroom doors shall be kept closed at all times and any contact with the doorknobs must be minimized.

All guests shall always keep a safe distance from others as per social distancing norms.

Guests should frequently wash their hands with the soap or sanitize as and when needed.

In case of room service, guests shall put all crockery/cutlery disposable or regular after use in the garbage bag/table provided outside the room by the hotel.

Airport Pickup Service 

Airport Pickup/Drop service will be provided from the hotel as per details provided. Shuttles for pickup/drop services are provided by qualified and registered drivers verified by the hotel. In the rare event the airport pickup is missed, charges for the same will be as applicable. 

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